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“All wish to possess knowledge but few, comparatively speaking, are willing to pay the price.” -Juvenal I saw a sales interaction that...

Prospects can't own your product or service until they buy it, They won't buy it until they want it, They won't want it until they...

A person’s name is the most beautiful sound in any language. Using someone’s name is guaranteed to get their attention, and help you...

A client met a man at a business mixer; they exchanged names, she asked a few questions, then, after a few minutes of talking, she could...

An auto insurance company contacted me to request some help.  According to management, the marketing department had done a nice job, foot...

As the bus pulled out of the airport, en route to the car rental center, I turned to my neighbor and struck up a conversation. Yes, I am...