You can transform your sales team's interactions and increase sales. You can transform how your managers coach and improve morale and retention. Lastly, you can improve customer service interactions and build customers for life.
Transform your sales team - schedule a call...
Learn how to prepare and lead interactions
Improve your ability to build rapport
Get prospects to open up and tell you more
Use cutting-edge skills to improve presentations
Learn how to take your sales to the next level
Why it Works
Our sales process has been developed in the field, not the classroom. We take a human approach to sales interactions. People do business with people they like, so sales is about being liked by more people.
We use explanation, demonstration, and repetition to teach new skills and combine that with cutting-edge Behavior change processes taught by B.J.Fogg at Stanford’s Behavior Design Lab.
"Building rapport through phone and email interactions is key to building a successful book of business, especially during a pandemic. Stuart's sales training taught me invaluable techniques that allow me to drive business in innovative and creative ways".
- Enid Ornelas: First Tech Federal Credit Union
CONSULTATIVE SALES TRAINING
You want a consultative sales process to not only include industry-wide best practices but also things your superstars already do. You want interactive training that give your team a chance to practice new skills because we learn by failing. Lastly, you need long term support and a scientific approach to behavior design.
You want Sales Managers who can continuously improve the performance of their teams and spend more time coaching than administrating.
You want managers who can demonstrate the skills they are trying to teach, who can set vision, expectations, can inspire hold people accountable, and lead difficult discussions. Bottom line you want managers to be master coaches.
You want world-class customer service that differentiates you from the competition for its professionalism, and ability to build rapport. Your agents should know how to quickly learn what the customer needs and make the right decision for the company. Lastly, you want your team to know how to calm down angry customers.
OUTSOURCE YOUR SALES TRAINING
Save money and uplevel your teams skills
If you want a sales trainer on the team but do not want to go through the search process and risk hiring the wrong person, you can have all the benefits of a full-time trainer, and none of the hassle.
We can provide:
Consultative sales training
Customer service training
We can teach your team how to calm down angry customers
We provide follow-up coaching and accountability to drive improved performance, all in order to improve the performance of your team.