You want to improve your sales conversations and get more deals
But there's a problem
Learning new skills is hard
Changing habits is even harder
You tried changing before and it did not work
There is information overload
I have everything you need to learn new skills and change habits and can save you money on the competition
The most successful Sales Process is the one your team will use. Most trainings fail because they try and change too many things at one time. I work with you over the long haul fixing one thing at a time to help people do what they already want to do. If change is not simple it won't happen.
I use explanation, demonstration, and repetition to teach new skills and combine that with cutting-edge Behavior change processes taught by B.J.Fogg at Stanford’s Behavior Design Lab.
"Building rapport through phone and email interactions is key to building a successful book of business, especially during a pandemic. Stuart's sales training taught me invaluable techniques that allow me to drive business in innovative and creative ways".
Enid Ornelas: First Tech Federal Credit Union
CONSULTATIVE SALES TRAINING
I can custom design a 6 or 7 step consultative sales process that includes industry-wide and your superstars best practices. I will deliver interactive virtual or in-person workshops to teach and practice new skills. I will be there to support you until everyone has become unconsciously competent at the new skills.
I will help Sales Managers become high-performance coaches who can transfer new skills and continuously improve the performance of their team.
My coaching philosophy is called Coaching Forward because I work on the next interaction, not the last, which supports self-esteem and aids morale as people learn.
Whether you want to map your service process, calm down angry customers, give a refresher on world-class customer service skills, or develop an entire customer service process from scratch to aid sales or retention, I will take care of everything, every step of the way.
How to improve virtual meetings - Video
Virtual meetings can feel awkward and unnatural. If you can facilitate great virtual calls that prospects want to be at you will close more deals.
"What do I do for fun? Add attending a 2-day training with Stuart Chant to the list. What I learned will impact my professional and personal life. I am grateful to have had the opportunity to work with him.."
Felicia Rella: Access Information
We understand how hard it is to do something new. All of us have struggled with the same issue before we started combining interactive virtual sessions, the latest research on behavior design, relevant practice, and habit wiring. We can teach you how to change behaviors, take your sales interactions to the next level, and help your managers coach for improved performance and morale.
"Stuart isn't your typical sales coach, which is a breath of fresh air! He is incredibly funny and engaging, his workshop was not only informative but we actually had a really good time learning new skills."
Brian Rediker - Sales Manager - Evisions
Owner & Senior Consultant
I have always been interested in self-improvement, and read every sales book I could get my hands on. Steve Jobs said you can't connect the dots going forwards, but over the past 15 years it has made a lot of sense. I am a former NYSE sales leader and comedian, so this is the best job in the world. I am happiest when working with leadership to improve the performance of everyone on the team.
Consultant & Project Lead
Brian has consulted and coached executive leadership and client-facing organizations for over 20 years. Clients include: Google, Transamerica, Anthem, PIMCO, and Facebook. Brian works on leadership and productivity to excellence in customer service and sales.
Nitya has built, delivered and coached sales and sales leadership development programs at companies including Google, PIMCO, MetLife, BlackRock, Nest, Causeway Capital, and DenMat.
OUTSOURCE YOUR SALES TRAINING
Save money and uplevel your teams skills
If you want a sales trainer on the team but do not want to go through the search process and risk hiring the wrong person, you can have all the benefits of a full-time trainer, and none of the hassle.
I can provide:
Consultative sales training
Customer service training
I can teach your team how to calm down angry customers
I provide follow-up coaching and accountability to drive improved performance, all in order to improve the performance of your team.